Last updated: [enter date]

At Afro Genetic Seeds, we respect your privacy and handle your personal data carefully. This Privacy Policy explains what personal data we collect, why we collect it, how we use it and what rights you have.

This Privacy Policy applies to the website:

https://afrogeneticseeds.com/

1. Who we are

Afro Genetic Seeds is responsible for the processing of personal data through this website.

Company name: Afro Genetics
Email: info@afrogenetics.com
Chamber of Commerce number: 58408924
Amsterdam

2. What personal data we collect

We may collect the following personal data when you use our website, place an order, create an account, contact us or access our courses:

  • Name
  • Email address
  • Billing address
  • Shipping address
  • Phone number, if provided
  • Order details
  • Payment status
  • Account login details
  • Course access and progress
  • Messages sent through contact forms or email
  • IP address
  • Browser and device information
  • Cookie and analytics data

We only collect data that is necessary for the purpose for which it is used.

3. Why we use your personal data

We use your personal data for the following purposes:

  • To process and deliver your order
  • To provide access to digital products, e-books and courses
  • To create and manage your customer account
  • To handle payments and invoices
  • To provide customer support
  • To send order confirmations and important service emails
  • To improve our website and user experience
  • To send newsletters or marketing emails, only if you have subscribed
  • To protect the website against fraud, abuse or security risks
  • To comply with legal and tax obligations

We do not sell your personal data.

4. Legal bases for processing

We process your personal data based on one or more of the following legal grounds:

  • Performance of a contract, for example when you place an order or access a course
  • Legal obligation, for example tax and accounting records
  • Consent, for example newsletter sign-ups or certain cookies
  • Legitimate interest, for example website security, customer service and website improvement

5. Payments

Payments are processed through external payment providers.

We do not store full credit card details or full payment card information on our own website. Payment data is handled securely by the payment provider.

Possible payment providers may include:

  • Mollie
  • PayPal
  • Bank transfer provider
  • Other payment services used at checkout

Only the information needed to complete and confirm the payment is processed.

6. Shipping

If you order physical products, we share the necessary shipping details with delivery partners so your order can be delivered.

This may include:

  • Name
  • Shipping address
  • Email address
  • Phone number, if required by the carrier
  • Order reference

We currently ship only to the Netherlands and Germany.

7. Digital products, e-books and courses

When you purchase or access digital products, e-books or online courses, we may process account and access data to make sure you can use the content.

This may include:

  • Account details
  • Course access status
  • Course progress
  • Download access
  • Subscription status, if applicable

This information is used only to provide and manage your access.

8. Newsletter and marketing

If you subscribe to our newsletter, we use your email address to send updates, educational content, product information or offers.

You can unsubscribe at any time by clicking the unsubscribe link in the email or by contacting us.

We do not send marketing emails without permission.

9. Cookies and analytics

Our website may use cookies and similar technologies.

We may use:

  • Necessary cookies for website functionality
  • Security cookies
  • Shopping cart and checkout cookies
  • Account login cookies
  • Analytics cookies, if accepted
  • Marketing cookies, if accepted

Analytics tools may help us understand how visitors use the website, so we can improve the experience.

Where required, we ask for your permission before placing non-essential cookies.

For more information, please see our Cookie Policy.

10. Sharing personal data with third parties

We only share personal data when necessary.

This may include:

  • Hosting providers
  • Website and webshop software providers
  • Payment providers
  • Shipping companies
  • Email service providers
  • Analytics providers
  • Accountants or tax advisors
  • Legal authorities, if required by law

These parties may only use the data for the purpose for which it was shared.

11. International data transfers

Some service providers may process data outside the European Economic Area.

If this happens, we make sure appropriate safeguards are in place, such as EU-approved contractual protections or other legally accepted safeguards.

12. How long we keep your data

We do not keep your personal data longer than necessary.

General retention periods:

  • Order and invoice data: up to 7 years, because of tax and accounting obligations
  • Customer account data: as long as the account is active
  • Course access data: as long as access is active or legally required
  • Contact form or email messages: as long as needed to handle the request
  • Newsletter data: until you unsubscribe
  • Cookie and analytics data: according to the cookie settings and provider retention period

When data is no longer needed, we delete it or anonymize it.

13. Security

We take reasonable technical and organizational measures to protect your personal data against loss, misuse, unauthorized access or disclosure.

These measures may include:

  • Secure website connections
  • Restricted access to personal data
  • Secure hosting
  • Regular website updates
  • Security plugins or monitoring
  • Safe payment processing

No online system is 100% secure, but we do our best to protect your data.

14. Your privacy rights

You have the right to:

  • Access your personal data
  • Correct inaccurate personal data
  • Request deletion of your personal data
  • Restrict the processing of your data
  • Object to certain processing
  • Withdraw consent
  • Request data portability
  • File a complaint with a privacy authority

To use your rights, contact us at:

[enter email address]

We may ask you to verify your identity before we process your request.

15. Age restriction

Our website and products are intended for adults only.

We do not knowingly collect personal data from minors. If you believe that a minor has provided personal data to us, please contact us so we can remove it.

16. Cannabis seeds and legal responsibility

Customers are responsible for checking and following the laws that apply in their own country, region or local area.

We only process personal data to provide our website, products, services and customer support. We do not use customer data to encourage or support illegal activity.

17. Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

The latest version will always be available on this page. The date at the top shows when the policy was last updated.

18. Contact

For questions about this Privacy Policy or your personal data, contact us at:

Email: info@afrogenetics.com
Website: https://afrogeneticseeds.com/